Return Policy
Products cannot be returned after completion of the payment. Returns and Replacements are done free of cost if wrong products, wrong quantities or damaged products are received by the customer. The Company reserves the right to levy shipping charges on cases that come under legal scrutiny.
You can either call our Support Number+91 -9016590491 or WhatsApp to the same number or Email Us at info@bhaktinandan.com. The details of the return (Order number, courier docket No or AWB No, and Reason for Return) should be shared with the Customer Support by email.
Guidelines for a valid return:
Product, should be in original condition. Boxes should be retained and returned Returns and Replacements are done free of cost if wrong products , wrong quantities or damaged products are received by the customer.
Cancellation Policy
Orders once placed, you can connect to our customer care to cancel the order.
Refund Policy
Your refund will be initiated by us within 5 business days of receiving the refund request and authorization of the refund. Your refund is estimated to be credited in the account, used for order payment, between 4-8 days after initiating the refund. Please note that the timing of the actual account credit is dependent on multiple external agencies such as banks, payment gateways and external couriers (for cheques).
Mode of Refund
For returned products, the refund amount will be credited back into the same account (online banking, credit card, debit card) that was used to make the purchase.
We require product images and delivered box in all cases and once we receive the product back at our location then we will start refund process.
